Retail partner
Hardware and smart-home stores that stock Norwelden and sell to walk-in customers.
Trade partners
Sell a smart lock brand your customers can trust.
Join Norwelden as a retailer, project partner or distributor in Egypt. One range, one warranty, one team to call.
Apply as a partnerPHOTOa store counter with the locks on display, a partner explaining the lock to a customer
Ways to work together
Three ways to partner
Project partner
Contractors, fit-out companies and developers who need locks for several units.
Regional distributor
Companies that supply other stores in a city or region. [Terms: TBC]
What you get
- One consistent brand and range to sell
- 5-year warranty to offer your customers
- Free replacement parts for mainboard, sensor and chip faults
- Installation guides, product photos and videos
- One contact for orders and support
- A place on the authorised stores list (planned)
What we ask of partners
- A registered company with a real address
- A shop or a website
- Selling at the suggested retail price
- Selling only in the agreed territory
- Keeping commercial terms confidential
[Final requirements: TBC]
Terms
Pricing, ordering and delivery
Pricing and ordering
Price tiers, starting quantities, payment terms and regional protection. Starting quantities are flexible while we open the market. [Details: TBC]
Delivery and lead time
Typical lead time, shipping method and delivery points in Egypt. [Details: TBC]
After-sales
Four steps when something goes wrong
- 1
Report
Send the model, order number and a photo or video of the fault.
- 2
Check
We confirm the fault and whether the warranty covers it.
- 3
Replace
Covered parts are replaced free: mainboard, sensor, chip. Batteries are bought separately.
- 4
Close
We confirm the fix with you and log the case. [Shipping and accident cover: TBC]
Questions partners ask
What is the minimum order?
[Answer: TBC]
Can I get a sample before ordering?
[Answer: TBC]
Who handles warranty claims from my customers?
[Answer: TBC]
Apply
Apply as a partner
Fill in the form and we will reply with the catalogue, terms and sample options. After you send it, you can carry on the chat on WhatsApp.